What Our Customer Says

water heater busted and my place was a mess... they cleaned it up and looked brand new within 2 hourss...so impressed - 11/15/2022 

Fabulous group of people! The technician came the same day and called before hand to let me know what time to expect him. Corey Chandler was so polite and took extra strides to clean the work area before he left. Want to extend a big thank you to him and whole team for resolving my plumbing issue so quickly and professionally! - 2/03/2017 

They were on time, knowledgeable and determined to get to the root of the problem with drainage problems with French Drainage system They cleared out the system and owner reassured us the fence system is in good condition doing what it's designed to do ! Thanks again for your integrity - 10/11/2024 

Professional polite service - 3/18/2019 

Roto Rooter Greeneville came to our condo association on several occasions to complete work for one of our owners. In one case, a contractor was going to dig up the yard and once Roto Rooter arrived, we realized that the other person would have dug up the yard on the wrong side of the house where the plumbing came into the house. They not only saved us time and money, but came in a timely manner so the homeowner would have bathrooms available for the weekend. - 11/25/2019 

First class 5 star service all the way! Made a call and resolved same day. Only trust Mike & the team & all your septic needs! - 3/04/2022 

Excellent customer service, the tech that came out to do our service was very professional being it was on a sunday. - 5/21/2024 

Great Customer Service Team. Knowledgable, dependable company. - 5/21/2024 

Promt, professional, knowledgeable...only number you'll need - 11/25/2019 

I have used these guys on 2 separate occasions. Once for myself and today for my Mom. They were prompt, professional, very friendly, very reasonably priced. Excellent service! Definitely recommended. - 12/25/2019 

Charles advised when he would arrive. The pump was done satisfactorily. Charles explained and was very courteous. He was advised to bring monthly tabs which he did. - 5/21/2024 

Just wanted to say Thank you to Toni and Will you did an awesome job. Hats off to you both, that's a job you couldn't pay me enough to do. - 10/29/2020 

We were very pleased with the quick and efficient service we received this past week with Roto -Rooter ( 12/9) We called first thing in the morning and within the hour someone was contacting us and coming out to our house to help our situation. We didn't get the gentelman's name but not only did he help us with our septic problem, he was so nice and so friendly and helpful and offered us a treatment to help us in the future for our tank but he didn't have any on his truck at the time so he promised to come back after lunch and deliver it to us...and he did! We really appreciated the time and effort he took to serve us. We have always used Roto- Rooter here in Greeneville and would recommend them to anyone. - 12/11/2019 

Customer service is Top Notch!!!!! Fast, Dependable service is 100%. Thank you for always being amazing! - 5/28/2024 

My parent's septic clogged up on Friday afternoon on this holiday weekend (Memorial Day) I called them late that afternoon. Juan came by 4:30 that next day and he was so great!!! Explained everything as he was doing it. I had always used a local septic pumping company. They didn't even return my frantic calls so no more. Roto-Rooter in Greeneville Tn has my business from now on! - 5/28/2023 

I had a nagging drain problem that had been troublesome for a few years and got worse and worse. Another plumber failed to get it fixed. RotoRooter came by this morning and totally got it fixed. I watched the complete cleaning by watching their inside pipe camera. Excellent job!!! - 10/18/2024 

I can't praise these folks enough. I have a friend who is a flood victim.We are trying to salvage his home and were mucking out basement but the drain for entry to basement from outside was packed full and clogged. Noone would help they answered the call went immediately and got him to were it will drain and now when it rains his basement will not flood again. Absolute heroes in my book. Highly reccomend..Thank yall so very much! - 10/26/2024 

Honest Team and friendly staff - 3/24/2020 

We called; when all the other services could not come out for a week...they were at my home in 3 hours. GREAT SERVICE WOYLD HIGHLY RECOMMEND. - 2/26/2024 

What a great group of people. We were blessed that they were able to come out and fix our septic tank lines today, they did an excellent job, and you couldn't ask for a nicer group of people. Thank you all so much!!!! - 4/30/2015 

Will and his assistant promptly found the problem and after fixing it put everything back and cleaned up. Will was very pleasant n professional. Highly recommend - 1/25/2020 

Spoke to Mike this morning and he asked what was going on. After a lengthy conversation, he informed me what the problem was and saved me money and time. He could have easily came out, charged for his time and trip, but chose not to. This speaks to his character and care for his customers. I recommend him and his team to anyone wanting a fair, honest service. Thanks again! - 1/26/2023 

Professional polite service - 3/18/2019 

We had a main sewage line blockage. They diagnosed our problem quickly and got to work resolving it. Very fast, professional, and quality service. - 11/29/2022 

Fast and dependable service. Customer service team was amazing and super considerate. - 5/28/2024 

Charles did a great job and was very helpful and informative. Called them to pump my septic tank. He was here within an hour. Very pleased with the results and service he provided. Thanks again Charles. - 6/02/2023 

Great service and friendly, knowledgeable staff. - 12/04/2023 

Prompt courteous and knowledgeable. Answered all questions. And we're very helpful - 5/28/2024 

Very professional workers who went above and beyond to help us out. They took the time to explain everything to us in great detail and were extremely kind. We will definitely be returning customers! - 1/17/2023 

Roto Rooter Greeneville came to our condo association on several occasions to complete work for one of our owners. In one case, a contractor was going to dig up the yard and once Roto Rooter arrived, we realized that the other person would have dug up the yard on the wrong side of the house where the plumbing came into the house. They not only saved us time and money, but came in a timely manner so the homeowner would have bathrooms available for the weekend. - 11/25/2019 

I called Roto Rooter of Greeneville about a clogged sewer line on our garage. They responded promptly and had Nick and another technician to our place in less than two hours. They quickly diagnosed the source of the blockage with a camera and cleared the blockage and also showed me on the camera that part of the sewer line had broken which was the source of the problem. The technicians were very professional and courteous and explained everything that they were doing. I would definitely call them again if I ever have any similar issues in the future. - 3/23/2023 

Quick friendly and efficient Technicians, job well done - 7/23/2021 

I called them after waiting all day for another company and they showed up an hour later. The guy was polite and quick with his work to get us back to normal life. - 8/29/2020 

Very quick friendly service. They definitely recommend they definitely saved me in a mess. - 7/14/2021 

I called around 2pm and they came out right away. Got the clog cleared right away. Then they came back the following morning to pump the tank and install a riser for a very reasonable price. They were very professional and provided an itemized statement. I recommend! - 9/03/2023 

Fast response and amazing results. They had to figure out a "Rube Goldberg" sort of plumbing mess. Oh, and the price was right! - 10/05/2018 

Roto-rooter came this morning to clean the septic tank but ended up fixing a thoroughly clogged drain. The tank did not need cleaning. That's really good news! Thanks, Will, and friend. - 2/10/2020 

All knowledge staff, quick friendly service, issue they come back and make right. Will use again. - 12/25/2019 

Knowledgeable technicians. - 10/29/2024 

There's a reason these guys have been voted "best septic tank service" for the Greeneville Sun's People's Choice Awards in 2018 & 2019. They are beyond nice and professional. Would definitely recommend to my friends and family. - 3/25/2019 

I called Mike about a broken hydrant that needed to be dug out. It was somewhat of an emergency as my water to the house was shut off. He and his team were out within 15 minutes and got right on it. Done! Excellent! - 10/18/2024 

Very professional and contentious of how they did their work!! - 6/04/2024 

Bear and his coworker did an excellent and fast job locating our underground pipe! We will definately use them for future locating projects! - 5/21/2024 

We had PRV problem. Mike was very responsive and had it fixed in less than 24 hrs. We will be calling Roto Rooter for any future problems. - 7/08/2023 

Honest business and honest people - 3/01/2020